20140331

Air Canada is a low integrity airline, like many others

I recently booked a flight to montreal for a reunion weekend with friends on Air Canada.  About 4 weeks ago I received an email that they had adjusted their flight schedule and I would now be on an itinerary that caused me to miss an additional day of work unless I changed my flight.

This was irritating, but not nearly as irritating as when I discovered that to change my flight online I would incur a $200 change fee.

Since receiving the email I have called their reservation line every day at least twice and only received busy signals.

They basically are extorting either a day of work or $200 out of me because they decided to change the schedule.  I've submitted a complaint via the online email form and still gotten no response.  They remind me of the customer service you'd get from TWA and Northwest just before they went out of business.

I've posted to
http://whyaircanadasucks.com/

and of course I'll tweet and update linked in and Facebook status.